The company means iCode Systems Limited. The Customer or you, means the account applicant or person who buys or agrees to buy goods or services from the company.
Ownership and Risk
The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. However, not withstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until the company has received in cash or cleared funds, payment in full for all goods delivered to the customer under this and all other contracts between the company and the customer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the company and the customer under which the goods were delivered.
Should any equipment malfunction as a result of abnormal environmental factors (including without prejudice to the generality of the foregoing mains power transients or dropouts, electromagnetic interference, extremes of humidity, vibration, electro-static damage, temperature or pressure or chemical corrosion) then all costs incurred by the company in repairing such equipment and investigating the causes of the malfunction shall be payable to the company.
Force Majure
The company will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond the companies reasonable control. This does not affect your statutory rights. If the company choose not to enforce a right under this agreement, that decision will not prevent the enforcement of other rights, or the same right on a later occasion.
Acceptance of Orders
No order resulting from any quotation, pro-forma invoice, price list or other similar document made or issued by the company shall be binding unless and until it is accepted by the company. The company at its absolute discretion may accept or reject any order whether on account of the equipment being no longer available or for any other reason whatsoever.
Product Specifications
The company warrants that the goods will be at the time of delivery correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering . The company hereby reserves the right to make without notice such minor modifications in specifications, designs or materials as it may deem necessary or desirable by experience.
Payment
The company’s normal terms of business are for all payments to be made on dispatch of goods, unless payment is by cheque when clearance of cheques may result in a delay in dispatch of goods. The contract will be deemed as active once payment has been received by the company.
Damages and Shortages
The customer shall report any damage or shortage to the company and the carriers in writing within 7 days of delivery. Provided prompt notice of transit damage or loss is given and provided it is proved to the company’s satisfaction that such damage occurred in transit in the UK but not otherwise, the company will refund, repair or replace such equipment free of charge to the customer.
Product Misuse
Should any equipment malfunction as a result of abnormal environmental factors (including without prejudice to the generality of the foregoing mains power transients or dropouts, electromagnetic interference, extremes of humidity, vibration, electro-static damage , temperature or pressure or chemical corrosion then all costs incurred by the company in repairing such equipment and investigating the causes of the malfunction shall be payable to the company.
Liability
Under no circumstances shall the company be held responsible for any data loss, damage (be it any indirect, incidental or consequential) or loss of profits that may occur during the repair or upgrade procedure.
Any virus removal and software updates do not guarantee protection from further viruses or improved system stability.
Conditions
These conditions shall apply to all contracts for the sale of goods by the seller to the buyer to the exclusion of all other terms and conditions including any which the buyer may purport to apply under any purchase order, confirmation of order or similar document.
No variation or addition to these conditions shall be effective unless agreed in writing by the seller.
No contract for the sale of goods shall arise until the seller dispatches the goods to the buyer or the buyer notifies the seller in writing of its acceptance of the sellers quotation (whichever shall first occur).
Acceptance of delivery of goods shall be deemed conclusive evidence of the buyers acceptance of these conditions.
Prices
The price shall be that on the sellers current list price (or if applicable, the price contained in the sellers quotation).
The seller reserves the right to revise prices prior to dispatch of goods to reflect any direct or indirect increase in costs . If the seller revises the price the buyer must be informed prior to dispatch and have the option to cancel the order. If the buyer cancels the order due to price revision any money they have paid will be refunded in full.
In the case of consumer sales, payment must be made in full before dispatch of any goods.
In the case of other sales, payment is due in full on the terms of credit agreed which shall not be more than 30 days from the date of invoice. Time for payment shall be of the essence and any failure to pay shall entitle the seller at its option to treat the contract as repudiated by the buyer or to delay delivery until paid (in addition to any other remedy).
If any act or proceedings shall be commenced in which the buyer’s solvency is concerned, all moneys under any transaction covered by these conditions shall become immediately due and payable.
Warranty and Liability
The seller warrants that the goods will be at the time of delivery correspond to the description given by the seller. Except where the buyer is dealing as a consumer (as defined in the unfair contract terms act 1977, section 12) all other warranties , conditions or terms relating to fitness for purpose, merchantability or condition of the goods, whether implied by statute, common law or otherwise are excluded and the buyer warrants that the buyer is satisfied as to the suitability of the goods for the buyers purpose.
Delivery
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the seller shall not be liable for any losses, costs , damages or expenses incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. Should the seller fail to deliver goods on an agreed delivery date the buyer shall have the right to cancel the order and receive a full refund of any monies paid to the seller.
Failure by the buyer to pay for any installment or delivery when due shall entitle the seller to withhold further deliveries and the buyer shall be liable for any costs incurred by the seller relating to such goods which the seller is then entitled to withhold.
Delivery of the goods shall be made to buyers address and the buyer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.
Customers will be given an estimated date of dispatch when placing orders. If these dates are exceeded the company will endeavour to keep customers informed of the delay and an expected new delivery date. Customers may cancel their order at any time prior to dispatch by contacting the Customer Services Department in writing. This should be sent to the Customer Services Manager at the company’s registered address. If payment has been made by cheque a refund will be issued within 14 days of written receipt of the cancellation order.
Cancellation Returns
No contract shall be cancelled nor shall any goods, which are in accordance with the contract, be returned without the prior written approval of the seller and on terms to be determined at the absolute discretion of the seller.
Unless the seller at its discretion decides otherwise, if the seller agrees to accept the return of any such goods, then:
A goods return number obtained from the seller must be clearly shown on the returned parcels.
The goods to remain at the buyers risk in all respects until received by the seller. The buyer will be liable for the cost of remedying any damage to the goods returned where such damage has, in the opinion of the seller, been caused by the goods being inadequately packaged by the buyer or through the buyers fault.
The seller reserves the right to make a handling and restocking charge of 25% on goods which are returned if they were ordered in error or are no longer required.
These conditions shall be construed in accordance with English law.
These conditions do not affect your statutory rights.
E&OE